Refund policy

Refund Policy

Thanks for purchasing our products at
MickeysPetStore.com operated by Mrs. Eman Tarek & Dr. Amir Safwat.

We offer a full money-back guarantee
for all purchases made on our website. If you are not satisfied with the
product that you have purchased from us, you can get your money back if the
product remains with its condition. You are eligible for a full reimbursement
within 14 calendar days of your purchase.

After the 14-day period you will no longer be eligible and won’t be able to receive a refund.  If you have any additional questions or would like to request a refund, feel free to contact us.

Vacations

-We are happy to ship products that make a great moments for your pet.

-There is a shipping and returns fees to keep a great and a happy service for you according to weight as explained below :

For better shipping experience please provide us with your address in detailed that will help us reach you faster.

Shipping time mainly in the next day but products that are available in the store far away from your location will take not more than 72 hours

We will be happy to receive your calls, mails and live chat for any inquires or support anytime.

Thanks for shopping at Mickey’s Pet Store

Thanks for caring for your pet.